Create Wallet
How to Create Your NEOPIN Wallet
1. Click "Create Wallet" on the top of the home screen and click "Sign up with Google account".
2. Select your Google account.
▶To create NEOPIN Wallet, you need to agree to the "Terms of Service" and "Privacy Policy". After reviewing the terms, click the "Agree" button at the bottom to proceed to the Recovery Phrase stage.
.png?alt=media&token=be325ae5-70f4-4d1c-988f-dbc5f066123b)
Click to enlarge
1. 24-word Recovery Phrases will be issued for the purpose of account recovery.
2. After saving the Recovery Phrase separately, select the phrase in the correct order on the "Check Recovery Phrase" screen.
.png?alt=media&token=1783ff6c-c36a-47a3-b851-0e876948d8d3)
Click to enlarge
- Write down or copy the 24-word Recovery Phrase on the screen in the order given and store them in a safe place.
- If you have replaced or lost your phone, or if you have deleted and reinstalled the NEOPIN App, you can restore your wallet by entering the Recovery Phrase.
- The Recovery Phrase cannot be restored when lost.
- The Recovery Phrase can only be used in NEOPIN service.
▶ If you lose the Recovery Phrase, you cannot restore your NEOPIN wallet. Be sure to keep the Recovery Phrase in a safe place.
▶ It is safer to keep the Recovery Phrase as a written copy rather than simply storing it on the phone.
1. Download and install Google Authenticator from Google Play Store or App Store.
2. Enter your setup key into Google Authenticator to add your account, and click "ADD".
3. Enter the activated OTP code on the OTP authentication screen.
.png?alt=media&token=b969938c-8f18-4b1f-8796-e5d9ff4b7877)
Click to enlarge
.png?alt=media&token=c3fede52-8406-4653-8d43-f539e768b5a6)
Click to enlarge
- Write down or copy the setup key and store it in a safe place.
- If you replace or lose your mobile phone and reinstall Google Authenticator, you need to re-register with the setup key.
1. On the KYC verification screen, click the "Start KYC" button to proceed with the KYC verification process.
2. Select the type of ID you would like to upload and the issuing country.
3. Take a photo of your ID following on-screen instructions.
4. Make sure your ID information is entered correctly. If yes, click the "OK" button.
▶ Incorrect information can be entered or modified manually.
5. Grant access to the camera, then take a selfie following on-screen instructions.
6. Allow location access, then click on the map to enter your address information.
7. KYC verification is complete.
.png?alt=media&token=c70fa320-5b01-4bba-8065-804f95547952)
Click to enlarge
8. When the KYC verification review is completed, you are ready to use the NEOPIN service.
.png?alt=media&token=c2211b1e-1e37-419b-9757-d5adfaa2ab6f)
Click to enlarge
- KYC verification is a statutory procedure to comply with KYC (Know Your Customer), AML (Anti-money Laundering), and CFT (Combating the Financing of Terrorism) regulations; submitted materials will not be used for any purpose other than KYC verification.
- The result of KYC verification will be notified via email or push message within 2-3 days from the date of request.
- If the KYC verification review has been rejected, please check the precautions once again and request again.
▶ (For Korean ID) Please cover the latter half of your resident registration number or driver’s license number on the ID when taking photos for protection of personal information.
Last modified 6mo ago